The Service
and Engineering Department is broken down into three core components:
Service and Parts
Special Projects and Automation
Applications and Turn-Keys
Arthur Machinery Michigan has a
1:1
ratio of engineers to salesmen.
Typically, 90 percent of all service calls/concerns are handled over the
phone.
Our Application's Department is
dedicated to the
installation and training of CNC and Manual Machinery.
Applications Engineers offer advice in tooling selection, administer time
studies and teach classes in Arthur Machinery's own Tech Centers.
Our Shipping and Receiving Department
insures customers receive their machines on time and complete orders
so customers get what they need, when they need it.